The applicability of this Privacy Policy shall extend to the Portal and all products and services offered by us, and you are encouraged to read this in conjunction with the T&C, which shall govern your use of the Portal. This Privacy Policy has been published pursuant to the applicable provisions of the Information Technology Act, 2000 as amended and the relevant rules made hereunder as applicable, and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws.
We don’t warrant that the Portal or any email from the Portal are virus free, and we are not responsible for the damages that arise from the use of the Portal, if any. You are responsible for your use of the Portal and for ensuring that your device remains up to date, and virus-free.
We are not responsible for any third-party links on our Portal, and Users may access/browse through them at their own risk. We are not responsible for the privacy practices of the third parties and they are not controlled by us. We may keep updating the Privacy Policy and You have the onus to keep checking the same for any further updates. Your use of the Portal deems your acceptance of the Privacy Policy.
By using this Portal, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Portal. Your continued use of the Portal following the posting of changes to this policy will be deemed your acceptances of those changes.
- 1. Information We May Collect
When You visit the Portal, we may collect information including, but not limited to:
- a. Identity Data which includes first name, maiden name, last name, username, title or a similar identifier
- b. Contact Data which includes billing address, delivery address, email address and telephone numbers
- c. Transaction Data which includes details about payments to and from you
- d. Technical Data which includes Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Portal.
- e. Profile Data which includes your username and password, your interests, preference, feedback and survey responses.
- f. Usage Data which includes information about how you use our Portal
- g. Marketing and Communication Data which includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We may also collect other personal identification information, other than the registration information, only if you voluntary submit the same. If You send Us personal correspondence, such as emails or letters, or if other users or third parties send Us correspondence about Your activities on the Portal, We may collect such information into a file specific to you.
- 2. How We Use The Collected Information
We believe in the safety of Users and their information, and are transparent about our practices. We use the collected information in the following manner:
- a. To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
- b. To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Portal.
- c. To improve our Portal - We may use feedback you provide to improve our products and services.
- d. To run a promotion, contest, survey or other Portal feature - To send Users information they agreed to receive about topics we think will be of interest to them.
- e. To process payments - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- f. To send periodic emails - We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. However, You may not opt-out of receiving customer service messages related to your account or transactions or other legal notices from us.
- g. To third party service providers- We may employ financial institutions, other companies and individuals to perform functions on our behalf and transactions that you request or authorize. We may share your personal information with these third parties to provide you with services that we offer through our Portal to conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software Portals, in accordance with your instructions. They will have access to the information to the extent they need to perform their functions, but may not use it for other purposes. The third parties may in turn publicly display or publish your submissions in connection with their own websites and media platforms. When we distribute your submissions to third parties, we typically include your account name and details. We may disclose information in the aggregate to third parties relating to user behavior in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.
- h. To Affiliates- We may share your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, "Affiliates") that we may have now or in the future, in which case we will require them to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess your personal information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy
- i. To protect our Portal - We release account and personal information when we believe such release is appropriate to comply with the law. This includes exchanging information with regulatory authorities for fraud protection and credit risk reduction. We may disclose your personal information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms of Service and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive.
- 3. Protecting Your Information
Protecting Your information is priority and we have strict measures in place to do the same. We have enabled security measures to protect Your information.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Portal and sensitive and private data exchange between the Portal and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Whenever You change or access Your account information, we offer the use of a secure server. Once your information is in Our possession, we adhere to strict security guidelines, protecting it against unauthorized access. Your account is password protected. We restrict access to your personally identifiable information to employees who need to know that information in order to provide services to you. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You hereby acknowledge that we are not responsible for any intercepted information sent via the internet and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. - 4. Cookies & Advertising
Our Portal may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Portal may not function properly. You can read more about our Cookie Policy here. The Advertisements appearing on our Portal may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
- 5. Third Party Applications
Users may find advertising or other content on our Portal that link to the Portal’s and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these Portals and are not responsible for the practices employed by websites linked to or from our Portal. In addition, these Portals or services, including their content and links, may be constantly changing. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. These Portals and services may have their own privacy policies and customer service policies. Browsing and interaction on any other websites which have a link to our Portal, is subject to that website's own terms and policies. - 6. Force Majeure
Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosions, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security, encryption etc.
- 7. Changes To This Privacy Policy
We reserve the right to update the Privacy Policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of the Portal following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
- 8. Contact Us
If you have any questions about this Privacy Policy, the practices of this Portal, or your dealings with this Portal, please contact us at: support@goldifyapp.com
Please describe your grievance in detail, so that we can assist with investigation of your complaint.
Upon written request, subject to certain exceptions, we will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. Access requests should be sent to our Grievance Officer, using the contact information above, with _____ stated as the subject matter. - 9. Purpose of Collection and Use of Customer Data
1. You hereby acknowledge and agree that the Customer Data is collected by the Company for a lawful purpose and to facilitate your use of the Website and Services. You further acknowledge and agree that such collection of Customer Data is necessary for the same and that the Company does not retain any Customer Data for longer than is required for the purposes of your use of the Website and Services. The Company collects and uses the Customer Data for the following purposes:
2. The Company uses the Customer Data to provide you with access to its Website and Services and services from its subsidiaries, affiliates and third parties.
3. By using this website and on procuring quotations therein,you hereby authorize us to contact you via calls,mails and/or text messages on the contact details so provided,to furnish you with information with regards to the services and products of GOLDIFY LLP. This authorization shall be licit for the mentioned purposes irrespective of whether you are registered with the NDNC registry.